2. INFORMATION COLLECTED
We consider information that may be used to identify an individual, including, but not limited to, first and last name, date of birth, home, or other physical address, email address, phone number, or other relevant information, to be Personal Information (‘Personal Information’). You may be asked to provide Personal Information when you use our website, register for an account, or use our Services. The Personal Information we collect may include information such as contact information (including telephone number), transaction history, website usage preferences, and feedback regarding the Services. This information is held by us on servers based in Luxemburg and elsewhere from time to time. When you interact with the Services, our servers keep an activity log unique to you that collects certain administrative and traffic information, including source IP address, time of access, date of access, web page(s) visited, language use, software crash reports, and type of browser used. This information is essential for the provision and quality of our Services. We do not collect Personal Information about you without your knowledge.
3. MEANS OF COLLECTING AND PROCESSING DATA
We may automatically collect certain data as discussed above and receive Personal Information about you where you provide such information through the Services or other communications and interactions on the GemPartners site.
4. INFORMATION USE
We use the Personal Information we collect from you to deliver our Services, provide customer support, undertake necessary security and identity verification checks, process any of your online transactions, meet certain business requirements, and for any other purpose related to the operation of the Services. As such, we may share your Personal Information with our carefully selected partners (including any other parties that have data-sharing arrangements with the latter).
Your Personal Information may also be used by us to provide you with (1) affiliate offers and information regarding our Services and (2) affiliate offers and information regarding the Services of our partners to enlarge the range of provided Services and improve our customer service.
From time to time, we may request information from you via surveys. Participation in these surveys is completely voluntary, and you have the choice to disclose or not such information. Information requested may include contact information (such as name, email address, and telephone number) and demographic information (such as zip/postal code or age).
Unless you have elected not to receive promotional information, we may also use your Personal Information (including your email address and phone number) to provide you with information regarding our products, services, and promotions, including other gaming products (including online poker, casino, betting, backgammon) and products and services from third parties carefully selected by us.
5. CERTAIN EXCLUDED DISCLOSURES
We may disclose your Personal Information if required to do so by law or if we believe in good faith that such action is necessary to (1) comply with any legal process served on us, any of our sites, or the Services or in circumstances where we are under a substantially similar legal obligation, (2) protect and defend our rights or property, or (3) act to protect the personal safety of users of the Services or the public.
If in our sole determination, you are found to have cheated or attempted to defraud us, GemPartners, or any other user of the Services in any way, including but not limited to account manipulation or payment fraud, or if we suspect you of fraudulent payment usage, including the use of stolen credit cards or any other fraudulent activity, or prohibited transaction (including money laundering), we reserve the right to share this information (together with your identity) with other online affiliate and gaming sites, banks, credit card companies, appropriate agencies, and relevant authorities.
You may contact us if you 1) want to confirm the accuracy of the Personal Information we have collected about you, 2) would like to update your Personal Information, or 3) have any complaints regarding our use of your Personal Information.
If requested, we will (1) update any information you have provided to us in case you prove the necessity for such changes or (2) mark any information to prohibit future use for marketing purposes.
Information Placed on Your Device When accessing our Services, we may store information on your device. This information is referred to as cookies, small text files stored on your device when you visit online pages that record your preferences.
We also use Local Shared Objects or flash cookies. Flash cookies are similar to browser cookies. They allow us to remember things about your visits across our sites.
Neither cookies nor flash cookies can be used to access or use other information on your computer. We only use these methods to track your use of our Services. Cookies help us monitor traffic to the site, improve our Services and make it easier and more relevant for your use. We use flash and third-party cookies to help us show you more relevant and desirable advertisements.
Strictly Necessary Cookies Strictly necessary cookies allow users to move around a website and use its features, such as accessing secure website areas or making financial transactions. Without these cookies, we would not be able to make our websites work efficiently.
During the Registration Process These cookies hold information collected during your registration and allow us to recognize you as a customer and provide you with the Services you require. We may also use this data to understand your interests and enhance your visits to our platforms.
Session-Based Cookie This cookie is only allocated to your computer during your visit to our website. A session-based cookie helps you move around our website faster. If you’re a registered customer, it allows us to give you more relevant information. This cookie automatically expires when you close your browser.
Persistent Cookie This cookie remains on your computer for a specific time set for each cookie. Flash cookies are also persistent.
Analytical Cookies These cookies allow us to recognize and count the number of visitors to our site and see how visitors use our Services. These help us improve the way our sites work, for example, by ensuring you can find what you are looking for easily.
You can accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. The Help menu on the menu bar of most browsers can tell you how to prevent your browser from accepting new cookies, have the browser notify you when you receive a new cookie, and disable cookies altogether.
Flash Cookies You can modify your Flash Player settings to prevent the use of flash cookies. The Settings Manager of your Flash Player allows you to manage your preferences.
To disallow flash cookies from all third-party content, go to the ‘Global Storage Settings’ panel of the Settings Manager and deselect the checkbox labeled ‘Allow third-party flash content to store information on your computer’ and close the Settings Manager.
Alternatively, you can adjust your settings for specific websites you visit through the ‘Website Storage Settings’ panel in the Settings Manager.
The Settings Manager may not be available to you if you use an old version of Flash Player or an older web browser. We recommend that you ensure that you refresh your Flash Player and browser to the latest available versions.
If you choose to decline cookies, you may not be able to experience all of the interactive features on our sites.
8. CONSENT TO USE OF ELECTRONIC SERVICE PROVIDERS
9. CONSENT TO SECURITY REVIEW
We reserve the right to conduct a security review at any time to validate the registration data provided by you and verify your use of the Services and your financial transactions for potential breach of our Terms and Conditions and applicable law.
By using our Services, and, thereby, agreeing to our Terms and Conditions, you authorize us to use your Personal Information and to disclose your Personal Information to third parties to validate the information you provide during your use of our Services, including, where necessary, the transfer of information outside of your country.
Security reviews may include but are not limited to ordering a credit report and otherwise verifying the information you provide against third-party databases. In addition, to facilitate these security reviews, you agree to provide such information or documentation as we may request.
We understand the importance of security and the techniques needed to secure information. We store all Personal Information we receive directly from you in an encrypted and password-protected database residing within our secure network behind active state-of-the-art firewall software. (Our Services support SSL Version 3 with 128-bit encryption).
We also ensure our subsidiaries, agents, affiliates, and suppliers employ adequate security measures.
11. PROTECTION OF MINORS
Our Services are not intended for or directed at persons under the age of eighteen (18) (or the lawful age in their respective jurisdiction). Any person who provides their information through any part of the Services signifies that they are eighteen (18) years of age (or the lawful age in their respective jurisdiction) or older. It is our policy to uncover attempts by minors to access our Services which may involve having to initiate a security review.
If we become aware that a minor has attempted to or has submitted Personal Information via our Services, we will not accept their information, and steps will be taken to purge the information from our records.
12. INTERNATIONAL TRANSFERS
Personal Information collected on the Services may be stored and processed at locations we or our partners, suppliers, or agents maintain facilities. By using our Services, you expressly consent to any information transfer outside of your country (including to countries that may not have adequate privacy laws). Nevertheless, we ensure that our agents, affiliates, and suppliers comply with our privacy standards regardless of location.
13. THIRD-PARTY PRACTICES
14. LEGAL DISCLAIMER
The Services operate ‘AS-IS’ and ‘AS-AVAILABLE’ without liability. We are not responsible for events beyond our direct control. Due to the complex and ever-changing nature of our technology and business, we cannot guarantee or claim that there will be error-free performance regarding the privacy of your Personal Information. We are not liable for any indirect, incidental, consequential, or punitive damages relating to the use or release of said Personal Information.
16. OTHER WEBSITES